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Financial Aid Refund Process

Financial aid funds will be automatically applied to your tuition when you register for classes each quarter. Students are responsible for paying any remaining balances by the payment due date each quarter. Visit paying your tuition for more details. Remaining financial aid funds will come back as a refund disbursement.


Disbursement Dates, Tuition Deadlines and Receiving Funds

Financial Aid Disbursements

July 5, 2022 – Summer Quarter
September 21, 2022 – Fall Quarter

Tuition Deadlines

Please note: If you have a financial aid award, your classes are held from being dropped until after the financial aid disbursement dates above. Look for a Tuition Due Date Extension on your ctcLink Homepage.


Requirements for receiving funds

When you receive funds, you are certifying that:

  • You are attending, or will attend, all your classes.

  • If you drop courses to a lower enrollment level or do not commence attendance in all classes after the disbursement is sent to BankMobile, and before the census date (10th day of term fall, winter, spring, and 8th day summer term) you the student will be responsible to repay the amount owed based on that change in enrollment level. The money owed back is a Pell Grant overpayment. Students that do not pay back the overpayment are not eligible for future financial aid.

  • If at the end of the quarter, you have not completed the required credits based on the level of financial aid you received you may owe a repayment. In addition, you may be placed on financial aid warning or suspension.

Getting Your Refund

Community Colleges of Spokane has partnered with BankMobile to deliver your financial aid refund. For more information about BankMobile, visit their How it Works page.

View our institution's contract with BankMobile
More about BankMobile

Step 1: Look for the bright green envelope you may have received in the mail or an email from BankMobile. Use the personal code to select your refund preference at the refund selection website

Step 2: Select your refund preference. Your choices include:

Please Note: If a refund preference has not been selected, Community Colleges of Spokane will mail a check to the student's primary address on file within fourteen calendar days.


Frequently Asked Questions

Refunds are delivered via the option you selected. Select your refund preference online by visiting Once your refund preference is selected, funds are sent from CCS to BankMobile, who then disburses the refund according to your selection.

Note: If a refund preference has not been selected, the college will mail a check to the student's primary address on file within fourteen calendar days.

When the financial aid office receives all of your documentation, BankMobile will mail a refund selection kit to your primary address you have on file with CCS. You only receive a card if you choose to open a BankMobile Vibe Checking account.

Although you might not currently expect a refund from CCS, we may have a refund for you in the future. After all, it may be necessary to drop a class, a class may be canceled or you may simply receive a scholarship or assistance you were not anticipating. Selecting a refund preference ensures you will receive your refund in a timely manner.

  • Log into
  • Hover over Refunds at the top of the page.
  • Click on Refund Preferences and select your new refund option.

  • Deposit to an existing account – Money is transferred to an existing account the same business day BankMobile receives funds from your school. Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
  • Deposit to a BankMobile Vibe Checking Account – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from our school.
  • Receive a paper check in the mail from BankMobile (refunds are available 5-7 business days after the funds are released to BankMobile)

A BankMobile Vibe Checking account is a fully functioning FDIC Insured Checking account with no minimum balance and no monthly fees. Selecting a Vibe account allows you to access your refund quicker and easier than ever before and offers a world of great benefits such as:

  • Depositing your refund to a BankMobile Vibe Checking account is the quickest way to gain access to your refund money
  • The My Bigfoot Card is NOT A CREDIT CARD. However, you can use it for the purchases at all participating merchants that accept Debit MasterCard, get cash at ATMs, pay bills and more
  • Parents and friends can easily send you money online with a simple email and a linked bank account
  • Mobile app makes banking easy from your smartphone

BankMobile will send an email to the address you entered during activation when your refund has been deposited to your BankMobile Vibe Checking account. Additionally, you can view the details of your BankMobile Vibe Checking account by accessing your statement online at, or by signing up to receive text messages sent directly to you mobile phone with Mobile Alerts.

Yes. You may have your refund deposited to the bank of your choice. In order to have your refund deposited to your bank, during the activation process select ACH Transfer to other bank. Simply complete, print and fax or mail (if you bring it to SCC, we will fax for you) the required third party form to BankMobile. The form will be available online during and after the activation process.

The My Bigfoot Card can be used to make purchases wherever Debit MasterCard is accepted. It is important to note that the My Bigfoot Card is not a credit card, but rather a debit card backed by the purchasing power of the MasterCard network.

Answers to additional questions along with activation demo can be found by visiting As always, financial aid staff is available to answer questions as well.