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1st Call for Help


This is a confidential 24-hour emergency and crisis information telephone service which helps clients locate and connect with non-profit agencies, support groups and community resources.

American Indian Community Center

905 E. Third
Spokane, WA 
Hot Lunches Monday - Friday, 11:30 a.m. through SASTA transportation.
Facility hours; Monday - Friday, 1 - 5 p.m.

The Center, a comprehensive social services agency, focuses on outreach and supportive services to assist American Indian individuals and families in transitional housing or homeless situations. The case manager works with the individual to assist them in accessing housing, financial resources, treatment, and jobs. They also offer life skills classes, daycare, GED classes, mental health counseling, and enrollment assistance in substance abuse programs.  The Senior Nutrition Program through Community Health Association of Spokane (CHAS) is located at AICC. It targets those over 55. Hot lunches are served Mon-Fri at 11:30 a.m. through SASTA transportation. They also house a food bank serving those in the 99202 zip code.  

Anna Ogden Hall  

2828 W. Mallon
Spokane, WA 99201
Monday - Friday, 8:30 a.m. - 4:30 p.m.

Crisis Shelter.  Free. A long-term residential program for women and women with children (boys under 10). Christ-centered approach to healing, personal responsibility and transformation from the inside out. Offers Bible studies, counseling groups, life skills classes, educational/vocational learning center, parenting classes, personal enrichment opportunities, fun activities, exercise, diet and nutrition, case management, opportunities for health management and medical care. Graduates of 12-24 month program may be offered opportunity for paid internship. Admission process requires attending orientation held at Anna Ogden Hall most Fridays - call to RSVP.

Basic Health Plan


This state governmental program provides low-cost health insurance. 

Caritas Outreach Ministries

1612 West Dalke Ave
Spokane, WA 99205  
Monday, Wednesday & Thursday, 10 a.m. -  1 p.m. 

Free, churches in northwest Spokane have united to form Caritas Center. It is a neighborhood center serving the area north of Wellesley and west of Division and the following zip code: 99026 in Spokane County. Food service provided in the area north of Montgomery and west of Division and in the following zip code: 99026 in Spokane County. Provides information and referral services, emergency assistance for food, utilities, transportation and some other needs. Services are limited to available resources. Also provides chore services and transportation for the elderly and disabled. Bakery items and dairy products are given out each day open, if available. 

Catholic Charities Spokane 


Catholic Family Services is a certified mental health treatment program and provides counseling services for all ages and for various reasons such as family counseling, group counseling, post-abortion counseling, etc. Educational workshops are also provided on an as needed basis. And a variety of other resources.

Cheney Outreach Center  

626 Third Street 
Cheney, WA 99004  
Wednesday, 9 a.m. - Noon; Tuesday, 9 a.m. - 1 p.m., Thursday by appointment. 

Free, reimbursement encouraged. Provides information, referral, energy assistance and other direct aid for low income, families, individuals, elderly and special needs residents of the Cheney area. Cheney Outreach serves all residents of the Cheney School District #360, excluding Airway Heights.  

Crime Victim Crisis Line  

1-866-751-7119 or 509-838-4428
All hours every day. 

This free crisis line serves victims of sexual assault and other crime victims throughout Spokane County. Any victim, family member of a victim, friend, relative or provider may access the crisis line at no cost. It is available 24/7 offering crisis intervention, information and referral, as well as advocacy through certified providers.  

Life Services 

2659 N. Ash
12124 E. 6th

Provides free pregnancy testing; early prenatal care; pregnancy education and counseling on all options.  Also provides practical assistance with abortion alternatives and material assistance with maternity and infant items based on program participation.  Offers housing for pregnant homeless women.  Offers post abortion support and relationship counseling.  They do not perform or refer for abortions though they do provide information about that option.  Provides STD testing and counseling available at the Ash Street office. 

Crisis Response Services – Frontier Behavioral Health

107 S. Division 
Spokane, WA 99202  
Sunday - Saturday, 24 hours.  

Services, in person or on the phone, are available 24-hours daily to persons of all ages experiencing emotional and/or psychiatric crisis. Face-to-face in-home or community evaluations, crisis intervention and Involuntary Treatment Act services are available as appropriate.

Family Promise of Spokane 

2515 E Sprague Ave. 
Spokane, WA 99202  
Monday - Friday, 9 a.m. - 5 p.m.  

Open to the public for families with children and those expecting. One of the only family emergency shelters in Spokane, serves on a first come, first serve basis.  

The Greenhouse 

W. 12 1st Street
Deer Park, WA 99006
Monday - Friday, 9 a.m. - 5 p.m.

Free. Provides an information and referral service for the North County. Provides a free clothing bank, Deer Park food bank, emergency services, counseling services, furniture, and household items. GED program also available.  

Hope House 

111 W. 3rd Ave
Spokane, WA 99201
Sunday - Saturday, 8 p.m. - 8 a.m. 

Free. Provides emergency shelter, hot shower, clean bed, toiletries and nutritional food in a safe, caring environment for single, homeless women 18 and over. On-site case management, referral and support. Safety/protection from violence on the street. Clothing bank for shelter guests as well as any woman in need. Call for clothing bank hours. Also has permanent supportive housing.  

House of Charity 

32 West Pacific
Spokane, WA 99210
Monday - Saturday, 7:30 a.m. - 3 p.m., closes at 2 p.m. on Thursday.

Free. A drop-in center serving street people and transients. A mid-day meal is served for senior citizens at 10:45 a.m., and all others at 11 a.m. free medical clinic, Tuesday and Friday at noon. Clothing room is open from 9:30 - 10 a.m. Monday - Friday. Winter-time night shelter first Monday in October through April 30 for homeless men. Women may access clothing bank and facilities during the day, but no overnight accommodations.

Mission Community Outreach Center  

1906 E. Mission
Spokane, WA 99220
Monday, Wednesday & Friday, 1:30 - 4:15 p.m.

Free, The Mission Community Outreach Center's Infant Crisis Bank is available for all of Spokane County's low-income families or single parents with an infant birth through three-years old. Residents of Spokane County are also eligible for the Assistance for Domestic Violence Families/Burn Out Victims and Women's Multivitamins with Folic Acid programs. All other services provided by this Center are for low-income families and individuals living east of Division Street to Park Road and north of 16th Avenue to Lincoln Road. Services include emergency resource information, clothing bank (Including men's and women's professional clothing), necessities bank, and December Christmas Bicycle and Helmet Program. School supplies are distributed in August and the Center operates a yearly Back-To-School Clothing/Shoes/Coat program.

New Hope Resource Center

4211 E. Colbert Road
Spokane, WA 99005
Tuesday & Thursday, 9:30 a.m. - 1:30 p.m.  

Churches in far north Spokane have united to form New Hope Resource Center. It serves Mead, Colbert, Elk, Chattaroy, and Riverside areas as well as Spokane north of Hawthorne, zip codes 99005, 99021, 99003, 99009, 99218, and 99025. Provides information and referral services, emergency assistance for food, utilities, and prescriptions. Also provides chore services and transportation for the elderly and disabled.  

OMEGA Center

1918 W. Chelan Ave
Spokane, WA 99205
Monday - Thursday, 10 a.m. - 2 p.m., every 4th Saturday, 10 a.m. - 1 p.m.

Free, an outreach ministry that offers: food bank, children's clothing bank, utility assistance, home chores, transportation for seniors and disabled, referral, and advocacy. Serves areas from Division Street west to the river, and from Indiana Avenue north to Wellesley. Must provide verification of address and picture identification.

Our Place

1509 W. College
Spokane, WA 99201
Monday, Tuesday, Thursday & last Saturday of month, 10 a.m. - 1 p.m.

Free. Food Bank for West Central area only, (South of Montgomery, West of Division Street, and North and East of Spokane River). Food Bank is open Monday, Tuesday and Thursday from 10 a.m. - 1 p.m. Some clients may receive food every 30 days. Limited emergency financial assistance e.g., emergency utilities, limited local transportation for West Center area only. Clothing Bank open to all. We DO NOT assist with rent. Ecumenical effort of seven churches in the West Central area. Must present photo ID and proof of residence each time of service.



This is a shared-ride, wheelchair-accessible transportation service for ADA eligible persons who are unable to use Spokane Transit Authority (STA) accessible, lift-equipped buses.  All services are pre-scheduled; same day trip requests are made on a space available basis.  The reservation desk is open 8 a.m. - 5 p.m. daily. Routes can be scheduled between 6 a.m. - Midnight, Monday - Saturday, and 8 a.m. - 8 p.m., Sundays and holidays.

Planned Parenthood

123 E. Indiana
Spokane, WA 99207

Provides information on reproductive healthcare including family planning, contraceptives, vasectomies, pregnancy termination, birth control counseling for women, men, and teens; HIV and STD screening; education; and counseling. They have multiple locations and hours vary by location. Call number above for more information on other sites. 

Project Access

104 S. Freya, Suite 114
Spokane, WA 99202

Project Access is a community-based, physician-led initiative to expand access to health care for low-income, uninsured residents of Spokane County.  They provide physical office visits (both primary and specialty care); surgeries and treatments, both inpatient and outpatient, laboratory and radiology services; hospitalizations, both inpatient and outpatient; prescription medications with a $4.00 co-pay per prescription; and appointment reminders.

Reduced Fare Card

701 W. Riverside
Spokane, WA 99201
Monday - Friday, 6:30 a.m. - 6 p.m.; Saturday, Noon - 5 p.m.

Fifty cents per trip, bus pass $16.50. Provides reduced fares on public transportation for elderly and eligible disabled. Go to Bus Shop for application and photo I.D. card.

Saint Margaret's Shelter

Monday - Sunday, 24 hours.

Program fee requested based on ability to pay. This is a shelter located in Spokane. Provides emergency shelter and transitional housing for up to two years for homeless women and children. Must be at least 18 years old, have children in custody (no boys over 12). Call for application and interview.

Salvation Army Family Emergency (SAFE) Center

1403 W. Broadway
Spokane, WA 99201
Monday - Sunday, 24-hour service.

Free. Provides short term Emergency Shelter to single or two parent families. Provides assistance in obtaining permanent housing, advocacy with DSHS and other agencies. The Salvation Army is a Christian organization offering worship & study opportunities to all clients; however, services are provided regardless of religious beliefs to eligible clients.

Service to the Military (Armed Forces Emergency Services)

315 W. Nora
Spokane, WA 99205  
Seven days per week, 24-hour coverage. 

Free. Provides information and referral, reporting and communication, and access to financial assistance from the military aid societies for emergency travel and basic needs for active duty military members, military retirees and their families.  

Seventh Day Adventist Better Living Center

25 E. North Foothills Drive
Spokane, WA 99205
Tuesday - Thursday, 9 a.m. - Noon & 1 - 2 p.m.

Free, provides furniture and bedding to those in need at no charge in any area. Provides food once a month to those living within the area defined by Mission Avenue on the south, Francis Avenue on the north, Monroe on the west, and Perry on the east. This is an emergency service. Small fee for delivery of furniture. Free stop smoking classes, and free vegetarian cooking classes are also scheduled.

Spokane Transit Authority

701 W. Riverside
Spokane, WA 99201

Fares vary. Provides public bus transportation. For help with planning your ride or for schedule or service information, call 328-RIDE or TTY 456-4327 

Spokane Valley Partners

10814 E. Broadway 
Spokane, WA 99206  
Monday - Friday, 9 a.m. - 5 p.m. 

Free, provides emergency financial assistance to Valley residents living in the immediate vicinity. Will help with prescriptions, rent and electric bills by appointment. The following programs are available at the Center:

  • Emergency Assistance

  • Clothing Bank

  • Nicotine Anonymous

  • Protective Payee Services

  • Layette Program

  • Lend-A-Crib

  • Food Bank 509-928-7760

  • SNAP 509-456-7110


Spokane Regional Health Department includes WIC clinic, immunizations and flu shots, health clinic, and visiting nurses. Days and hours vary for each program, please call for information. Community voice mail lines available to clients who need a message phone number. Career Path Services for GED and High School Re-entry ESD101 High School Re-entry.  

Telephone Assistance Program

Monday - Friday, 7 a.m. - 7 p.m.

Assists low income families with more affordable home telephone services; deposit may be required. Contact your local telephone company. Do not contact your DSHS case worker. The phone company requires your DSHS case number and social security number.

Temporary Shelters

Alternatives to Domestic Violence (Confidential)
509-327-9534, 829 W. Broadway

Anna Ogden Hall (Women and Children)
509-327-7737, 2828 W. Mallon

Crosswalk (Teenagers)
509-624-2378, 525 W. 2nd AVE

HOPE House Women's Shelter (Women)
509-455-2886,  111 W. Third

House of Charity (Men, winter only)
509-624-7821, 32 West Pacific

Salvation Army (Married Couples, Families w/Children)
509-325-6814, 1403 W. Broadway

Union Gospel Mission (Men)
509-535-8510, 1224 E. Trent Ave

Union Gospel Mission

1224 E. Trent Ave.
Spokane, WA 99202
Monday - Friday, 8:30 a.m. - 5 p.m. (shelter 24 hours)

Free. Emergency shelter for men, offering a variety of support services to the poor and homeless. Services include: free clothing, lodging, meals, long-term rehabilitation programs, haircuts, laundry, 12-step support groups, and Christian-based counseling and Bible studies. A free medical clinic is open on Wednesday afternoons from 1 p.m. - 4 p.m. on a first come, first served basis. Eye exams are available by appointment on Thursday mornings from 9:30 a.m. - 11 a.m.

Vanessa Behan Crisis Nursery

1004 E. 8th Ave
Spokane, WA 99202
Sunday - Saturday, 24 hours.

Free. Offers immediate, short-term care for children birth - 6 years old when parents are experiencing crisis or are in need of support in caring for their children. Children stay at the Crisis Nursery for up to 72 hours while their parents take time to work through stress, tension and crisis. All services (childcare, crisis counseling, case-management, and ongoing parenting classes) are free of charge. Please call to ask about care for children and to sign-up for parenting classes.

Vehicle Emission Repair Program

500 S. Stone
Spokane, WA 99201
Monday - Friday, 8:30 a.m. - Noon & 1 - 4 p.m. 

Free service. Organization that repairs vehicle emission problems that prevent auto registration.

Volunteers of America Emergency Assistance

525 W. 2nd Ave., 2nd Floor
Spokane, WA 99201
Monday - Thursday, 9 a.m. - 4:30 p.m. 

Free. Financial assistance available for utility shut off notices, household goods and clothing.

Women’s Hearth

920 W. 2nd Ave.
Spokane, WA 99201
Monday through Friday 10 a.m. - 5 p.m.

This agency is a daytime Center which offers multiple services to women of diverse backgrounds.  Key elements of the program are: safe environment, which includes physical as well as emotional safety reflected in non-judgmental acceptance and in being a drug and alcohol free environment for women only; nurturing welcoming relationships and a spirit of community, reflected in the intentionally with which women of the community reach out to others, welcome newcomers, take responsibility for community events; and focus on self-determination, healing and wholeness, reflected in the variety of groups offered.

YWCA Domestic Violence Program

509-326-1190 ext. 139 / TTY 509-536-0780 / Crisis and Information Hotline 509-326-2255
829 W. Broadway
Spokane, WA 99201
Monday - Thursday, 8:30 a.m. - 5 p.m.; Friday 8:30 a.m. - 3:30 p.m.; 24-hour crisis response

Free. This program is for women who want support, advocacy and information about living free from violence and abuse (physical, sexual or emotional) in their intimate relationships. Women are supported regardless of their decision to leave, remain or return to their partners. All services are free and offered on a voluntary, self-referral basis. Student intern opportunities available.

24-hour Crisis and Information Hotline 509-326-CALL:
Immediate crisis support, information, and referrals. Access to the shelter.

Counseling Program 509-326-1190 ext. 139:
One to one individual counseling and/or support groups for women either currently living with abuse or who have left an abusive relationship. Weekly legal clinic providing help with a range of legal issues related to domestic violence and family law. 911 cell phones available.

Shelter Program 509-326-2255:
Confidential safe shelter for women in imminent danger and needing short-term accommodation. Security system and round-the-clock support staff.

Legal Advocacy Program 509-835-4540:
Support and advocacy in obtaining protection orders, as well as help throughout the court process.

Domestic Violence Community Education and Teen Dating Violence Project 509-326-1190 ext. 139

This resource directory has been put together by MOSAIC - Center of Culture, Inclusion, and Community. With further questions or requests for updates or addition to any of these listings, please contact us at