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Office Assistant

This program is scheduled to be discontinued and will no longer be accepting new applicants.

If you are a multi-tasker who wants to work in an office environment, this certificate program could be a good match for you.

In this program, you’ll gain the skills necessary to perform general business and office duties. You’ll learn how to prepare business documents, do bookkeeping, manage files, use the Internet effectively, schedule with electronic calendars and deliver positive customer service.  

Whether you’re just starting out in the workforce, or you are looking to update your skillset, certification as an office assistant could help your resume stand out from the rest. 

  1. Be proficient in the creation and preparation of commonly used business documents using Word.
  2. Have knowledge of office organizational tools, electronic calendaring, and electronic messaging.
  3. Have understanding of positive customer service skills and ability to implement positive customer service skills in a variety of situations.
  4. Understand basic business communication skills and have ability to implement in written correspondence.

You and your advisor will use this program map as a starting point in creating your own personal education plan, customized to your needs. We meet you where you are and help you reach your goals.

Program Map for

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Total Credits: 45

First Quarter

Course ID
Course Title
Credits
BT 106
Computing Essentials
5
BT 110
Strategies for Student Success
2
BUS 122
Practical Business Math
3
Choose 1 course from:
BT 107
Business Communications
5
ENGL& 101
English Composition I
5
Total Credits
 
15
 

Second Quarter

Course ID
Course Title
Credits
BT 102
Document Processing
5
BT 155
Records Information Management
3
BT 272
Business Correspondence
5
CAPPS 180
Outlook
2
Total Credits
 
15
 

Third Quarter

Course ID
Course Title
Credits
ACCT 103
Fundamental Bookkeeping Procedures
3
BT 160
Job Preparation Techniques
3
BT 231
Office Procedures
5
CAPPS 151
Excel I
2
CAPPS 171
Powerpoint I
2
Total Credits
 
15
 
  • Tuition

  • Resident

    $
    4,947
  • Non-Resident

    $
    6,687
  • International

    $
    12,153
  • Avg. Books

    $
    702
  • Max. Course Fees

    $
    N/A
  • Institutional Fees

    $
    N/A

These dollar amounts reflect the total cost of completing the program. More details
All dollar figures appearing below reflect the total cost of completing the program described by the Typical Student Schedule located on this web page, which are for the current graduation requirements of this program. Exact totals may vary depending on the catalog requirements you are following, if you have transferred in courses, or if you have been granted substitutions.

Tuition, program fees, and course fees are for the current academic year, as approved by the Community Colleges of Spokane Board of Trustees. Tuition and fees are subject to change by the Washington State Legislature and/or the Community Colleges of Spokane Board of Trustees.

Resident tuition is what Washington residents pay. Non-Resident tuition is what out-of-state students pay. International tuition is what out-of-country students pay. For clarification on residency, see Determining your Residency Status.

Avg. Books & Supplies: $942 for an academic year.
The cost for books and course-related material is an estimate based on the Washington Financial Aid Association’s annual student budget. The actual cost of textbooks and course-related supplies can vary widely depending on your program of study and the options you have for obtaining textbooks and other course material.

Program Fees are one-time costs required for the program that are not included in course fees or in tuition. These fees include things like tools, equipment, and uniforms. Only a few programs have program fees.

Max. Course Fees cover the cost of special equipment and materials needed to complete coursework. These fees are not included in tuition. Not all courses have fees and the actual costs that a student pays will vary depending on the courses taken.

Institutional Fees cover a variety of services for students, such as class registration, technology support, health clinic services, bus passes, and more. Most of these fees are instituted after a vote by the student body.

  • Jamie Southwell
    Jamie Southwell
    Program Specialist 2
    Jamie.Southwell@sfcc.spokane.edu
    509-533-3912

  • Donna Evenson
    Donna Evenson
    Administrative Office Syst
    B.A., Washington State University; M.Ed., Eastern Washington University
    Donna.Evenson@sfcc.spokane.edu
    509-533-3736
  • Stephanie Freeman
    Stephanie Freeman
    Adjunct Academic Employee
    B.B.A., M.B.A., Gonzaga University; M.I.T. Whitworth University
    Stephanie.Freeman@sfcc.spokane.edu
    509-533-4144
  • Jenny Hubbard
    Jenny Hubbard
    Instr&Classroom Supt Tch2
    Jenny.Hubbard@sfcc.spokane.edu
    509-533-3251
  • Lorri Peasley
    Lorri Peasley
    Adjunct Academic Employee
    Lorri.Peasley@sfcc.spokane.edu
    509-533-3264

Have a question? Let's hear it.

Jamie Southwell

Pathways Specialist
jamie.southwell@sfcc.spokane.edu
509-533-3912
Building 24, Room 125